Privacy Policy

Last updated: January 25, 2026

At HookPDF ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our PDF generation API service.

1. Information We Collect

We collect information that you provide directly to us:

• Account Information: When you create an account, we collect your name, email address, and password.
• Payment Information: If you subscribe to a paid plan, we collect payment details through our secure payment processor (Stripe).
• Usage Data: We collect information about how you use our API, including API calls, template usage, and PDF generation statistics.
• Template Data: HTML templates and data payloads you submit for PDF generation.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and fraud

3. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Generated PDFs are stored temporarily (up to 24 hours) and then automatically deleted unless you have configured persistent storage.

4. Data Security

We implement appropriate technical and organizational security measures to protect your data, including:

• Encryption in transit (TLS 1.3) and at rest (AES-256)
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• SOC 2 Type II compliance

5. Data Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist in operating our service (hosting, payment processing, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Export your data in a portable format
• Opt-out of marketing communications
• Restrict or object to certain processing activities

7. Cookies

We use essential cookies to maintain your session and preferences. We do not use tracking or advertising cookies.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our service is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@hookpdf.com
Address: HookPDF Inc., San Francisco, CA, USA